Description
SC Account Manager - Customer Portfolio Management - Reporting
For a Defence client in Brussels, I'm looking for an SC Account Manager. This contract will run till December 2014 and is due to start ASAP.
Some of the Duties:
- Support the Principal Account Manager in managing the Customer relationship in close cooperation with the SP/CRM branch.
- Pursue Customer satisfaction and problem resolution proactively and aggressively;
- Support the design, negotiation and execution of Service Level Agreements (SLA), Annual and Multiyear Programmes of Work between the Agency and its Customers as required.
Essential skills:
- Security Clearance
- A university degree in a relevant discipline, or equivalent combination of appropriate qualifications and experience;
- At least 3 years relevant experience in Portfolio Management or Programme Management;
- At least 2 years relevant experience in the development, planning and acquisition of C3/C4ISR systems and/or solutions, or elements thereof;
- Demonstrated knowledge and understanding of financial, marketing, and strategy principles and concepts, and capability to apply such concepts within the context of the post;
- Proven ability to effectively communicate orally and in writing with proven briefing and presentation skills;
- Proven ability to work successfully with both military & civilian staff.
Desirable skills:
- Further education and experience, preferably obtained in an international context;
- Knowledge of principles of Account Management;
- Experience working with National MoDs or governmental organizations or institutions.
If this role interests you, please send us your CV today!