Description
For our client in Amsterdam we are looking for an account Application Support specialist.
this application consists of several subdomains of which one is Internet Banking.
Working on an application within Internet Banking is one with over 160+ individual components. Internet Banking interacts with most of this organisations major Back End banking applications like:
- Payments investments
- Credits
- Ideal
- On average, per hour, per day, some 85.000 customers log onto Internet Banking
- Out of the 14 critical applications monitored per day for outages, 7 of these are 'owned' by IB.
Main Tasks:
Production Support
- Solving incidents with limited timeframes and under pressure
- BAU - monitoring incident queues and team mail box, etc.
- Troubleshooting (both Mainframe, Windows and Unix Applications)
- Troubleshooting Basic Shell Scripting
- Troubleshooting Java programming
- Troubleshooting JCL programming
- Implementation (deploying) in PR environment outside the official working hours
Project Support
- Consultancy
- Deployments for testing purposes.
- Participation/perform pre production tests
- Deliver support during testing (incident solving)
- Deployments to a production site
- Support during implementation
Acceptance
- Secure operational aspects
- Give go/no go' advice for implementation
2nd line support during and outside business hours (24/7 stand-by)
- Solve incidents
- Creating/updating maintenance documentation
- Creating/updating/improving Helpdesk scripts
- Creating/updating/improving Operator instructions
- Knowledge Maintenance (documentation, providing training)
Most important (technical) skills
Proven UNIX (AIX & Linux) skills and experience in a complex (virtualized) environment
Experience with IBM WebSphere applications (Back Office applications)
Experience using Unix based products:
- HTML
- Networking TCP/IP
- Universal Command
- Oracle RDBMS ver.
- DB2 Midrange
- MQ/DB2 Connect
- MS SQL/MySQL RDBMS
- Datastage TX/WAS TX
- IBM IMS RDBMS (Z/Os)
Multiple years of experiences in a complex (banking) application environment as an application supporter. Experience with Mainframe using IMS, DB2, Oracle and WebSphere MQ (both Midrange and MainFrame based)
Within this client you will be working in a very high demanding environment. You will be part of an above high traffic application. You will join a team of contractors who work there for the innovation and technologies used.
Act now and join them .
Templeton & Partners Amsterdam