Description
Corporate Business Systems Lead - London - Financial Services - £500/£600 day.
Responsibilities
- A firm understanding of tactical and strategic Corporate IT initiatives to provide continual improvements and advancements in Infrastructure, desktop delivery disaster recovery and business continuity.
- Design and manage the process to deliver project work on time and within budget
- Elicit requirements through document analysis, requirements workshops, business process analysis, use cases, scenarios, business analysis, task and workflow analysis.
- Manage and implement appropriate planning and control mechanisms to ensure that projects are managed effectively.
- Cost projects ensuring efficient and timely purchase process is employed and that monthly projections are updated on a weekly basis for senior management.
- Implement and conduct regular reviews of service metrics and KPIs and present to the relevant teams with full feedback and user satisfaction.
- Ensuring incident, problem and knowledge management with vendors to monitor and respond to incidents and requests in line with our agreed vendor service level agreements.
Technical Knowledge
- Windows 8 Administration, builds, imaging, patch management
- Office 365 - Microsoft Suite 2013 Sharepoint 2013 support & Administrations
- Active Directory administration (co locations)
- Configuration of hardware (Routers, Switches, Firewalls) & software (network management tools,
- Networking administration and support for a secure corporate environment. (TCP/IP, VOIP, DNS, Sub-netting, VPN traffic management)
- Virtualisations (Hyper-v, VMware, VLAN)
- Storage solutions (NAS, SAN, RAID)
- Mobile device support (blackberry, iPhone and android)
- Infrastructure integration from a variety of application vendors (CRM, ERP, CMS, Messaging platforms, Bloomberg, web services )