Description
Essential Duties and Responsibilities:- Responsible for conducting research, analyze, and provide solutions for the production workflow process within the Digital Operations organization.
- Act as a strategic partner across business units to support and evaluate organization opportunities and challenges.
- Responsible for aggregating results and building metric scorecards for products and metrics that may impact Digital Operations and fulfillment.
- Discover, document, socialize & analyze key production processes.
- Work with product teams to support decision making by sharing relevant insights and analysis.
- Responsible for various ad hoc reports as needed by the Digital Operations Team.
- Performs other analytical, reporting and optimization projects or duties as assigned.
Qualifications:
- BS/BA or equivalent experience in business analytics, fulfillment operations, logistics analysis, or related field.
- 4-5 years of Expert level experience in Excel, PowerPoint, and Visio
- Ability to tell a story with data, and present it in a relevant, fact based, easy to understand method.
- At least 2-5 years of experience is preferred.
- Advanced Excel experience required.
- SQL, Business Objects, or SalesForce knowledge a plus.
- Ability to learn leading methods, process models and associated tools and techniques.
- Understanding of reporting systems, modelling and digital marketing business.
- Understanding of billing systems and internal processes a plus.
- Excellent financial, analytical skills and very detail orientated.