Description
Support Desk Administrator - Investment Banking - English
A leading Investment bank is looking to secure support desk administration professionals to join them on a long term contract based from their Wroclaw offices in Poland. This is a great opportunity to start or develop your career within Investment banking within of the worlds internationally recognisable financial giants.
Job description:
Execute the manual processes required for on-boarding a large number of users for the Clients Internal platform.
In particular:
Compile lists of users to be on-boarded based on business requirements.
Ensure that all relevant user information is complete.
Utilise internal systems in order to raise user setup requests for multiple applications.
Create customised text files for batch processing of user setup for multiple applications.
Maintain the list of users to be on-boarded along with the status for each user and application.
Coordinate with various application groups to ensure that requests for user setup are completed.
Length of the assignment: 7.5 months Initially
Start time: September
End Time: April
Skill set:
Computer skills:
Intermediate Excel Skills
Soft skills:
Attention to Detail.
Ability to work independently within a team structure.
Excellent communication skills.
Language skills:
English will be mandatory, both spoken and written.
Working hours:
8 am - 5 pm Local Wroclaw time - alternating every 4 weeks to 9 am - 6 pm.