Description
Be part of a better future for everyone
A global leader in speciality chemicals, Croda is the name behind some of the world's biggest brands providing practical, environmentally minded solutions to the problems of everyday life. In 34 countries, our 3,200 employees work to improve a diverse range of markets - from personal and health care, to home care and plastics.
We currently have a temporary vacancy for a Customer Complaints & Returns Coordinator to cover a period of maternity leave at our head office, Cowick Hall. The main responsibilities of this role are to direct the flow of customer complaints for Croda Europe and to administer the return of product to European manufacturing sites from worldwide Croda locations.
To be successful you will be educated to A Level standard or equivalent, preferably in a scientific related subject. An understanding of the principles of customer complaint management practices and corrective/preventative action outcomes would be an advantage. Experience of using SAP would also be beneficial. You should have strong organisational and communication skills, and be able to effectively prioritise your own workload. Attention to detail is also important in this role
The successful candidate will receive a competitive benefits package including: defined benefits pension scheme with death in service benefit, 25 days paid holiday allowance (plus bank holidays), free lunch in on-site restaurant and access to share incentive plans.
For more information and to apply please visit
Closing date: 1 st June 2014