Description
Our client located in Birmingham, AL is seeking a SharePoint Application Analyst to join an exciting team. As SharePoint Application Analyst you will be responsible for Administration and end-user support for PIMS (Project Information Management System), an organization of SharePoint sites and objects, integrated with .NET forms and Microsoft Reporting Services (MRS). The PIMS Administrators duties will include:
The SharePoint Application Analyst position will be responsible for:
Field and own end user support requests submitted via the PIMS Support mailbox and via direct phone calls
Maintain user guidelines and training documentation.
Facilitate training for new and existing end-users.
The Sharepoint Application Analyst position requires the following requirements:
Experience supporting the client-side of SharePoint 2007 or 2010, and other Windows client based products (MS Office, Internet Explorer, Adobe Reader, etc.) that function with it.
Experience providing telephone and other remote end-user customer support.
Experience writing application usage guidelines targeted for the end-user.
Experience supporting (Scripting, coding etc.), not administering, SQL and/or Oracle databases.
Experience creating and supporting reporting solutions based on Microsoft Report Services (MRS).
Skills & Abilities
Excellent analytical and problem solving skills, and must be able to manage customer expectations and meet project deadlines.
Excellent English oral and written communication skills.
Excellent organization and time management skills, and must be able to manage time and priorities so as to effectively respond to the support needs of multiple users.
Capable of identifying and implementing process improvements.
Possesses a positive can-do attitude, and must be willing to take full responsibility for duties and work effectively under the pressure of deadlines and shifting priorities.
For immediate consideration for the Sharepoint Application Analyst in Birmingham, AL please forward your resume or call.
SynergisIT, recognized by Staffing Industry Report as one of the fastest growing private IT staffing companies in the US.
Synergis is a woman-owned company that serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognitions by Inc. magazine and the Atlanta Business Chronicle. From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of information technology. Recently named the Best Place to Work in Atlanta by the Atlanta Business Chronicle, Synergis has been successfully recruiting and placing IT professionals for over 10 years. For more information about Synergis, please visit the company website.
Synergis is an Equal Opportunity/Affirmative Action employer.