Senior On-line Marketing Manager

London  ‐ Onsite
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Keywords

Description

On-line Marketing Manager
London
3 month contract - ASAP Start
£350 per day

My client, a market leading Telecommunications giant, who provide for both business and residential customers across the UK, is looking to place an experienced On-line Marketing Manager for their site based in London.

Specifically in the On-line Service team, the On-line Marketing Manager will work with the proposition, products, marketing and channel teams to deliver on-line activities to meet targets. These targets include on-line traffic, engagement, call deflection and channel share growth. You will be expected to contribute to the On-line Service Strategy and to own and drive the end to end delivery and creative execution of on-line service initiatives.

Whilst this is an on-line role, this is neither a technical role nor a pure marketing one; however you must be able to converse with your technical, marketing and channel counterparts in the business. The role is all about creating a 'best in class' on-line experience for our customers, with clear and compelling reasons to service through on-line and mobile channels.

You should be able to demonstrate passion for on-line having worked for a Mobile Network Operator (MNO) or MVNO or in a Consultancy supporting the mobile sector, have experience in on-line customer experience development and delivery for Mobile customers, On-line industry knowledge/experience, an understanding of consumer needs, drivers and issues, reporting and Analytics, (strong Excel skills preferable, analysis & Problem Solving, willing to take the initiative, ability to innovate and think creatively, business Improvement and Delivery, grasp of self-service principles and techniques, experience managing on-line agencies, from briefing to execution, influencing and strong communications skills with an ability to work across the business (strong Powerpoint skills preferable), ability to develop business relationships and clearly present information to senior stakeholders.

If you have the right experience apply today

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Start date
ASAP
Duration
3 months
From
Hays Talent Solutions
Published at
31.05.2014
Project ID:
714594
Contract type
Freelance
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