Description
Salesforce.com Business Systems Analyst- k - Southern CaliforniaJOB SUMMARY
Candidate will serve as a senior, internal consultant and advisor between the client and technology group. Plans, conducts, and directs the analysis of complex, company-wide, business problems relating to systems. Provides strategic and technical guidance to identify, evaluate and develop systems or automated processes.. Transforms strategic company architecture and design principles into specific systems requirement and specifications.
Duties
- Partner with the corporate sales team in developing optimal solutions using the Force platform for both internal and external applications
- Analyze (external and internal) business processes and performs needs assessments in an effort to align information technology solutions with business initiatives
- Simultaneously lead business owner discussions and several complex projects with varied, multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management
- Create and manage timelines for all projects
- Identify project risks and creates mitigation plans
- Research and document detailed requirements in response to a system problem statement. These requirements need to be functional enough to be interpreted by end-users, and technical enough to hand off to a developer.
- Define risks based on new business requests and help determine appropriate testing.
- Define functional, usability, reliability, performance and support requirements of a system
- Support user training, Reporting & Dashboards (Adhoc)
- Own and drive the Deployment Process and the evolution according to evolving best practices
REQUIRED
- 4+ year of Salesforce.com Administration
- Salesforce.com Certified Advanced Administrator
- 3+ years of IT Technical Project Management experience
- 4+ years of Business Analyst experience
- 8+ years of experience working with all aspects of the System Development Life Cycle (SDLC)
- 8+ years of experience data gathering/analysis and writing system requirements
- Experience working across multiple parallel Salesforce.com project tracks converging on defined Release dates
- Proficient in Salesforce.com Administrative tasks focusing on creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events
- Experience in working with Force.com or Eclipse IDE's
PREFERRED
-Technical knowledge of Practice Management or Electronic Medical Record systems
- Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, VisualForce Pages, VisualForce Components & Controllers
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