Complaints Manager

London  ‐ Onsite
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Keywords

Description

Role: Complaints Manager

Day Rate: £250 - £300

Duration: 3 Months

My client, an NHS Trust in London is looking for an interim Complaints Manager with 1+ years experience working within the NHS.

To be successful in this role you must have managed a large case load and dealt with a back log of complaints, ideally in an Acute setting and must be an excellent communicator.

Your main responsibilities in this role will include:
  • Managing a case load of complaints (up to 60 per month)
  • Writing complaints responses
  • Managing a large case load of complaints
  • Dealing with patients in a professional manner


In order to be considered in this role you MUST have worked for the NHS in a similar complaints role and be able to demonstrate your experience.

If you are interested or know someone who might be, please call Kris Coulthard on and send an up-to-date CV.
Start date
06/2014
Duration
3 months
From
Real Staffing
Published at
03.06.2014
Project ID:
718978
Contract type
Freelance
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