Description
An excellent opportunity working within a leading global bank, working on their card fraud prevention strategy.
The purpose of the role is to progress the design, implementation and monitoring of fraud strategies and projects for the Banks Debit Card and Credit Card portfolios. You will get great exposure to various areas of the business as you will be liaising with a range of internal colleagues & third-party vendors to deliver tangible improvements in fraud loss and customer experience. You will also be Providing guidance on tactical & strategic fraud control measures to colleagues in Europe
The jobholder is responsible for ensuring every opportunity to reduce fraud losses is explored, whilst ensuring that preventative measures introduced do not adversely impact the customer. The jobholder also has authority to amend existing and introduce new strategies subject to maintaining appropriate balance between fraud loss, operational cost & customer experience
Required Experience:
*Educated to degree level in a numerate discipline (Maths, Statistics, Physics, Operational Research) or at least 2 years experience in a fraud or risk analysis role
*Analytical approach to problem solving & decision making
*Highly numerate and able to interpret MI and statistical information
*Accuracy and attention to detail
*Excellent communication skills (written/verbal) - ability to communicate complex issues clearly to a range of audiences
*Innovative, challenging & able to 'think outside the box'
*Commitment to ongoing improvements to customer experience
*Highly IT literate (core MS Office products)
*Self confidence and the ability to make decisions in a dynamic environment
Desirable Experience:
*Experience of using SAS (or equivalent) analytical software to analyse large quantities of numerical data
*Card Fraud Operations experience
*Knowledge of & experience in using key card fraud management tools such as SAS FM or Falcon
*Experience of customer service environment of a retail bank or card issuer
*Experience of working with third party vendors
Risk, Strategy, Card, Fraud, Analysis, MI, Operations, Retail Bank, Relationship
Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice. By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.