VoIP Applications Technical Support

Missouri  ‐ Onsite
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Keywords

Description

Troubleshoot and resolve VoIP Applications. Serve as a SME and perform and coordinate complex trouble resolution for Voice Over IP platforms. Responsibility includes support for the VoIP applications and life cycle maintenance teams within the Fault Management Groups. Work as part of a team to reduce troubles that may impact service availability and secure long term fixes that will prevent future service affecting failures.

SKILLS:

  • Absolutely must have strong UNIX, SIP, and/or VoIP Applications related skills.
  • Must be willing to meet the demands of a 24x7 position including rotating on-call, night and weekend work and other out of hours support.
  • Must have a broad level of advanced technical knowledge, combined with the conceptual ability to relate work performed to the overall VoIP platform.
  • Ability to proactively identify and troubleshoot VoIP service impacting troubles.
  • Communication and teamwork skills are also necessary for success.
Start date
n.a
From
Synectics
Published at
13.06.2014
Project ID:
725446
Contract type
Freelance
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