Description
We are looking for a
Clinical Systems Support Specialist (m/f)
Reference: -en
Start: asap
Duration: 12 MM++
Place: in Basel region
Branch: Herstellung von pharmazeutischen Erzeugnissen
Your tasks:
- Support the Global Operations (GO) study teams in usage of the Clinical Trial Management System (CTMS)
- Training and guiding the user community on both existing and proposed new systems
- Develop and write training material
- Schedule, deliver and track training globally
- Support the existing systems: provide day-to-day support to users
- Support system testing
- Prepare reports from GO systems for the line functions, if needed
- Support User Acceptance Testing for GO systems
- Review system specifications
- Propose system enhancements
- Act as Database administrator (maintain team calendar, SUSAR database, country requirements database), update distribution lists
- Support system documentation and validation activities
Your qualifications
- University degree
- Good understanding of the clinical development process, needs and terminologies
- First experience in broad-based information technology and industry experience
- Excellent computer skills and good understanding of computer systems
- Solid knowledge of various computer programmes
- Ability to learn new systems readily
- High attention to details, comfortable with preparing data in tables/report format
- Good interpersonal and influencing skills
- Excellent written and oral communications skills
- Fluent in written and spoken English (additional languages advantageous)
Skills:
- Clinical trial assistant