Description
Description:- Plans, directs, and completes the analysis of business problems to be solved with automated systems.
- Provides technical assistance in identifying, evaluating and deploying solutions that are cost effective and meet user requirements.
- Acts as a liaison between the user community and internal IT resources
- Plan and manage system maintenance support activities.
- Plan, facilitate, and participate in working sessions with cross-functional resources
- Produce daily/weekly/monthly system reporting
SKILLS:
Minimum Required Skills:
- Has thoroughly demonstrated knowledge of the application systems in their area of responsibility and can identify, evaluate and define impacts of changes, provide alternatives both to the application changing and all upstream and downstream systems, or identify if a change is a manual process taking into account the entire picture as well as the details.
- Has thoroughly demonstrated working knowledge to conceptualize, document and communicate innovative solutions to meet or exceed business objectives.
- Has through knowledge of CA Agent Technology (J2EE, .Net, WebLogic, Tomcat, WebSphere, etc)
- Ability to conduct peer reviews to solicit feedback on materials created.
- MS Office Tools (Word, Excel, Project, PowerPoint, Visio)
- Demonstrates thorough working knowledge of various business process and system modelling tools including: Data Flow Diagrams, Process Models, ER diagrams, Dimensional Data Models, Context Models, Event Modeling, State Modeling, Process decomposition, and Use Case Scenarios
- Demonstrates thorough working knowledge of the system development life cycle
- Experience with data migration and best practices
- Ability to assess the impact of new requirements on an existing suite of complex applications
- Technical writing skills producing clear and unambiguous deliverables
- Must have experience administering CA Introscope and CA CEM platforms (ie Enterprise Managers, Java agents, TIMs and dashboard/report/alert development).
Preferred Skills:
- 6-8 years of experience in software development, software design or business process design (example: process modelling, use case analysis, etc.) and implementation
-6-8 years minimum experience in telecommunications industry
-2 years minimum Project Management, Management, Team Lead, or other equivalent leadership experience
-6-8 years of experience with a formal SDLC
-6-8 years of experience developing business solutions with a variety of tools
Experience:
- 3-5 years CA WILY administration
- 3-5 years of experience creating Requirement, Functional Specification, & Test Requirement documents
- 3-5 years of experience with supporting both purchased and in-house developed applications