Description
Under limited supervision, serves as liaison between users and IT teams to analyze business and functional requirements and establish data requirements and processes related to management of master data.
- Assists in evaluation of business requests to determine requirements, feasibility, and recommend business solutions.
- Assists to develop, validate, document, and maintain business and functional requirements and conducts structured walkthroughs of requirements with business and project team members.
- May work with project teams to support requirements gathering
o Analyzes MDM data, source system data, etc in support of integration of applications into the MDM environment
o Facilitates the identification of MDM elements and their definition
o Facilitates and/or develops MDM processes to support the management of Master data and to ensure compliance of MDM principles
- May analyzes MDM data, source system data, etc in support of improving data quality
o Works with the business to identify data issues and identify potential solutions
o Proactively works to identify ways to improve data quality through business rules automation
- May work with the SharePoint team to build/enhance the MDM SharePoint site.
- Assists in evaluation of business requests to determine feasibility; researches and identifies options.
- Responds to questions from business and IT teams.
- Assists in evaluation of and tracking of new or enhanced solutions to determine potential issues and communicates how problems may affect business and recommends solutions.
- Assists in performing task automation and implements process improvements; recommends enhancements that result in increased quality and service.
- Maintains regular and predictable attendance
- Performs other duties as assigned
Job Requirements:
Education
- Bachelors degree or equivalent experience
- 3-5 years IT-related experience, such as Business Analysis, Data Analysis, etc.
Preferred:
- LOMA Certification
- ARA Designation
Experience and Skills
Required:
- Ability to be flexible when needed, take initiative, and demonstrate accountability
- Intermediate oral and written communication skills demonstrating ability to share and impart knowledge
- Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
- Intermediate investigative, analytical and problem solving skills
- Intermediate interpersonal skills
- Ability to set goals and handle multiple tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables
- Ability to work well within a team environment and participate in department/team projects
- Ability to balance detail with departmental goals/objectives
- Ability to foster customer service as needed
- Ability to translate business needs and problems into viable/accepted solutions
- Basic negotiating and persuasion skills
- General business knowledge
- Intermediate data analysis skill
Preferred:
- 8+ years IT-related experience, such as Business Analysis, Data Analysis, etc.
- 2+ years Life Insurance industry knowledge
- Experience with MDM and/or Data Governance implementations
- Experience with SSRS reporting
- Experience MDS/Profisee
- Intermediate Reporting Services skills
Technical Requirements
Required:
- Advance Excel skills
- Intermediate SQL skills
- Intermediate SharePoint skills