Description
My client, based in the insurance field is looking for a Spanish speaking Business Project Manager for a contract position.
Responsibilites:
Defining and planning Customer Projects with the Customer
Provide leadership to the project team
Ensuring clients receive highest level of service
Ensuring that projects are delivered in a quality manner, on time and within budget
Ensuring technical issues with product installations are resolved in a timely manner
Delivering enhancements to existing customer systems
Organizing delivery of new systems for new and existing customers
Project planning with clear milestones
All client communications, conflict resolution, and compliance on client deliverables.
Resolving Customer Services issues
Directing the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to projects.
Ensuring that all processes and procedures are completed, quality standards are met
Forecasting resource usage on projects
Forecasting payment schedules on projects
Managing changes
Communicating customers' goals and representing customers' interests to the team.
Understanding company capabilities and service, and effectively communicating all offerings to customers.
Pricing engagements with customers
Skillset and Experience
Fluent Spanish is ESSENTIAL
Fluent Portuguese is advantageous but not essential
Experience working with Customer in a business development, project delivery or project support role
Have expertise in customer relationship management
Have technical awareness and experience with systems deployed in Insurance companies.
Be professional, articulate and reliable with well-practiced client facing and communication skills including the ability to engage sometimes independently with multiple stakeholders within client organisations.
Have team management skills
Have expertise or developing expertise in business development
Have expertise in identifying and delivering enhancements to customer systems
If you are interested in this position please call or email your updated CV