SAP Operational Service Manager: SAP ALM/ASAP8/ABAP/SAP Basis/ITIL

Brussel  ‐ Onsite
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Keywords

Description

SAP Operational Service Manager: SAP ALM/ASAP8/ABAP/SAP Basis/ITIL

Skills

  • Minimum 4 Years general experience in SAP ALM and service management with specialization in one or several of the next SAP areas: SAP Solution Manager, ASAP8, ABAB, SAP Basis. SAP Certification is a plus.
  • Additional expertise in other SAP components will be highly appreciated.
  • Proven ability to assess  requirements, develop solution alternatives, produce design documents and implement/test approved design.
  • Proven track record of IT technical and functional operations and service delivery within an outsourced environment.
  • Proven ability to lead change and continuous service improvement
  • Experience in project management.
  • Strong analytical skills combined with good level of communication and training skills.
  • Experience in ITIL processes, IT financial management and contract management.
  • Ability to work independently, defining targets and prioritizing tasks in a demanding environment.
  • Driven for results, action oriented
  • Structured, customer service minded, team-player, proactive and highly committed
  • English (fluent written and spoken). Other European languages are a plus

Others

  • Comfortable in working in a multi-cultural, multi-language environment
  • Full time equivalent function
  • Working Location: Brussels Office
  • Request some travel mobility

Job description

The consultant will be primarily responsible for:

- managing the operational/technical activities on our SAP landscapes. Main landscapes are: ECC/BW/SRM/GRC/DMS/Business Objects/Solution Manager

- planning and managing all the activities with our third party vendors, aligning with change management, communication with the business.

Overall Responsibilities

  • Operational service management of the different SAP landscapes and related Middleware applications. Ensure best in class maintenance services are provided to deployed solutions and functionalities, guaranteeing their continuous availability, reliability and efficiency.
  • SAP operational Application Lifecycle Manager (ALM). Ensure the SAP landscapes and associated interfaced systems are managed according to agreed governance, support procedures and architecture standards.
  • Manage the current SAP ALM supporting solutions while contributing to the SAP Solution Manager and ALM process change implementation project. Become the internal SAP Solution Manager expert and service manager reference.
Start date
01.09.2014
Duration
6 months +
(extension possible)
From
Centum Recruitment Limited
Published at
05.07.2014
Project ID:
737537
Contract type
Freelance
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