Description
*Client Services Account Manager - Futures & OTC - St Paul's - 12 month contract*
A large investment bank based in St Paul's require a Client Services Account Manager with knowledge and experience of Futures and OTC.
The Client Service Representatives are the primary contacts for all F&O and OTC Cleared clients. They liaise with all the other departments within F&O and OTC Operations as well other groups globally. Examples of these are the F&O and OTC front and middle offices, documentation clearing groups and the Prime Brokerage team.
Role Responsibilities:
*Informing clients of margin and collateral shortfalls, review of negative net equity report and escalation of non-receipts and investigation of nostro and FX breaks as part of the daily margining process.
*Managing Futures and Options and OTC cleared trade related queries, including bookings from corporate actions or exercise/assignments.
*Informing clients of Market Information, timely notification of any corporate action and exercise and assignments.
*Managing restricted currency exposures.
*Setting up and amending client clearing and execution commissions. Managing zero commission activity: obtaining rates from sales, ensuring rates are coded in the system and manually debiting uncharged commission
*Providing all required training for current and new clients relating to Company Front End application Mercury
*Attending Client meetings and building and maintaining client relationships
*Maintaining relationships with FF&O Sales and Marketing and internal groups
*Analysing client business and offering pro active solutions
Essential Skill Requirements:
-Numeracy
-Strong communication skills both written and verbal
-F&O Industry Experience
-OTC cleared and or Bilateral OTC
IT Skills:
-Word - Essential
-Excel - Essential
-PowerPoint - Desirable
-GMI (Futures processing system) - Preferred
-Languages: French/Italian/German/Spanish an advantage
*Client Services Account Manager-Futures & OTC-St Paul's-12 month contract*
Hy-phen Limited is acting as an Employment Business in relation to this vacancy.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.