Field Support Engineer - Konya (Turkey)

TR  ‐ Onsite
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Description

Field Support Engineer - Konya (Turkey)

1 x Field Support Engineer  is needed in, on contract base in Konya (Turkey) for one of our clients, a prestigious international Telecommunications company. Eligibility to work in Turkey and fluent English language skills are a prerequisite for an application. Start date will be .

Scope of work:

  • Second line support with necessary expertise to resolve issues escalated from First line diagnostics
  • Provide technical reports to identify cause of problems, and give preventive guidance to avoid the same problem happen again
  • Escalate the trouble ticket to Vendor Support when they cannot solve it, and trace it until solved
  • Change & Configuration Management Support
  • Support to work out the scheduled work for implementing configuration changes
  • Support to manage the implementation of configuration changes under the agreed procedures
  • Support to maintain a configuration database to document all active and passive network connection, hardware, documentation and services
  • Support to work out the task management checklist and frequency of the network routine maintenance, and periodically review and update it
  • Based on the collected data, concentrate on the equipment known errors notified and the analysis of historic fault trend to work out the result analysis report
  • Corrective Maintenance is carried out to fix or adjust significant equipment defects and failures, including the required replacement of units, boards, components, modules. Field Maintenance staff is available to react for 7x24 basis.
  • Field Maintenance staff will be located in the specified places according to network distribution.

Requirements:

  • At least 7 years of site experience with 3 years Huawei sites experience
  • Experienced on Huawei BTS/Nodeb products.
  • Experienced on Huawei BTS3900/DBS3900 site configurations such as board and cabling configurations.
  • Knowledge of Huawei GSM/UMTS systems.
  • Knowledge of transmission systems.
  • Ericsson systems knowledge is a plus
  • Ability to provide guidance to customer.

If you are suitable and interested in this position, please send your CV in Word format to Leila with Ref: JSLP/FS-4998, or alternatively contact me.

Alternatively, if you know of anyone who could be interested in this position, please do not hesitate to forward him/her our details. All applications received are treated with the strictest of confidence.

Start date
ASAP
From
Manning GmbH
Published at
24.07.2014
Project ID:
747176
Contract type
Freelance
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