Description
To expand our succesfull service desk in Berlin we are looking for skilled employees (m/f) first of all on temporary employment forCustomer Support in English AND French AND Dutch / Flemish (ref. 2812FM)
Your responsibilities:
- Support in English AND French AND Dutch / Flemish (spoken/written)
- Processing of Incidents in the IT support
- Troubleshooting and finding solutions
- Escalation of IT failures to 2nd Level
- Ensuring support in accordance with the SLA
- Extension of the knowledge database
- Documentation of the process in English
Your Skills:
- Completed IT training or comparable qualification
- At least 1 year experience in technical customer support
- Good knowledge in Windows XP-7
- Good knowledge in MS Office including MS Outlook
Must-have:
- Very good English AND French AND Dutch / Flemish language skills (spoken/written)
Nice-to-have:
- Basic IT-network skills
- Basic knowledge in Backup technologies
- Basic knowledge in methods for software distribution
You are looking for an interesting job in a challenging environment with perspective? You work goal-oriented? You are reliable as well as customer and service driven?
Join us...you are very welcome to the CORA-IT!
Send us your complete application documents to with your salary expectation and your start date. Your contact Person for this Job offer is Elmar Haese.
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