IT Program Manager

Colorado  ‐ Onsite
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Keywords

Description

50348-IT Program Manager

Greenwood Village, CO 80111

Position type: w2

Contact duration: 6months + (Strong Possibility of Extension)

As a member of the IMG Service Transition and Operations team you will be responsible for coordinating critical system maintenance which will include large complex application and infrastructure coordination and scheduling work across client's IT Organization. This will include supporting development and maintenance of project plans, coordinating and planning maintenance activities, creating metrics, reporting to senior leadership, and updating budget and reporting metrics. Excellent verbal and written skills are a must, as well as having the ability to effectively communicate with customers and the technical teams in terms of understanding what's required to support the maintenance efforts. 

Minimum number of years of experience required 
A minimum of 3 years of experience in infrastructure project management. 

Top 3 - 5 Daily responsibilities 
Review needed maintenance/error reports 
Contact customers and Schedule remediation activities 
Open CRQ's/Workorders in Remedy 
coordinate change requests as scheduled. 

Top 3 - 5 Required Skills 
Project planning, budgeting, forecasting and status reporting. 
Excellent oral and written communication skills. 
Excellent task scheduling skills. 
Excellent customer service experience working in a team environment. 
Proven expertise in using the following: 
o MS Project 
o MC Excel 
o MS Access 
o MS Word 
o MS PowerPoint 
Strong analytical and problem-solving skills a must. 

Desired skills 
Understand or have worked with Microsoft or IBM patch management 
Experience with server OS configuration changes, hardware maintenance and/or software upgrades 
Experience with various server technology OS versions 
Experience with Remedy Change management procedures 
Compliance background preferred, but not required. 
HIPPA 
SOX 
PCI 

Soft Skills 
The desired candidate will have a strong project management or maintenance coordination background and will work well in a team environment. The candidate should have high core competence skills, such as communication, team focus, influence, service oriented, problem solving, analytic thinking, planning, personal development and decisiveness. 
Be able to perform various project related tasks, such as: Organizing meetings, maintaining project plans, budgets and status report 

Start date
n.a
From
Enclipse Corp.
Published at
31.07.2014
Project ID:
750995
Contract type
Freelance
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