Description
SC Cleared Support Engineer - Linux, Windows, Cisco, TCP/IP, DNS is required by my client who is based in Whiteley, Hampshire.
Required Skills:
- Previous experience in hardware/software application installation/maintenance in a Lab environment.
- Experience in hardware/software application installation/maintenance in a Lab environment is essential
- Experience of AIX version 5.2 upwards and Linux Redhat
- Experience of Windows Server O/S System Admin/Backup
- Any Networking experience (Working with Cisco, HP Kit)
- Previous working knowledge of networking/data communications, including TCP/IP and DNS
Duties/Responsibilities:
- Provide first-line support in carrying out all routine technical tasks, including system set-up, equipment upgrades, system backups, asset management and installations in support of projects
- Provide technical support to all Lab users including fault finding and rectification
- Support opportunities which increase the teams scope of work with the customer
- Provide backup support
Job Description:
The successful candidate will be able to work under general direction as part of a team and be able to independently determine and develop approaches to solutions.
The successful candidate will plan, implement, test, document, and maintain customer wide solutions for either total system or subsystems, whilst providing technical support to a wide range of complex issues, providing solutions which are imaginative, thorough, practicable and consistent with organization objectives. These will be provided by an understanding and wide application of technical principles, theories and concepts along with a general knowledge of other related disciplines.
You will be required to communicate verbally, through E-mail and provide presentations to the team and management. The candidate will be expected provide ongoing service to all users and report status to their team lead/management regularly.
The candidate will be able to work on multiple tasks simultaneously and show a degree of flexibility in working hours when required to meet project milestones.
Mercator IT Solutions provides services as an agency and an employment business