Description
We are currently looking for a FRENCH speaking Team oriented Storage Administrator (with a good experience in Hitachi, EMC Storage, Brocade SAN fabric) to start ASAP on a Contract basis for my client based in Luxembourg.Job Summary:
Prepare and send morning report to the customer concerning the good health of the storage and SAN infrastructures.
Analysis and resolution of daily storage issues working with Help Desk Ticket System.
Monitoring, analysis and Escalation of critical incidents to the support and colleagues.
Ability to work with customers and maintain a professional attitude and provide good customer service.
Participate in on-call rotation support and be flexible in availability as needed
Define issues and drive resolution with operations and vendors.
Perform any other job related instructions as requested, with reasonable accommodation.
Reports the work done and the status of tasks to team lead
Knowledge and Skills Requirements:
Excellent fundamental knowledge in RAID, disk Network, etc.
2-4 years experience with HDS storage.
4-6 years of relevant technical experience in storage environment
Good technical, documentation and communication skills
Languages: English & French