Description
My client is looking for a Second Line Production support on HP-Non-Stop platform Front Office system in Brussels with the following profile:
My client, multinational organisation based in Brussels is urgently looking to complete its actual team
Mission:
Second Line Production support on HP-Non-Stop platform Front Office system
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Guarantee the quality of the applications
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In-depth incident and problem analysis, handling, solving and management
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Qualification and prioritisation of incidents and problems
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Guarantee the availability of the applications
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Pro-active analysis
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Tools & monitoring
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Day2day production follow-up (recurring alarms)
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Profile:
Master or Bachelor in ICT (or equivalent by working experience)
Minimal 5 years working experience in similar function required
Strong experience in Incident handling, Analysis
Strong experience in Problem handling, root cause analysis
Experience with usage of TACL (HP-Non Stop)
Experience with usage of SQL, query writing.
Experience with HP-Non-stop platforms
Able to perform code-reading, in support of incident and problem analysis.
Team player and able to work in a dynamic environment.
Excellent communication and listening skills.
Autonomous in nature, eager to learn and to take initiative.
Stress resistant and able to work under time pressure to meet deadlines.
Work in an organized and structured way.
Able to work in large and complex organization.
Result oriented and problem solving competencies.
Very good command of English and very good in French or Dutch.
Work in an international environment