Description
Required Experience:
Required: Computer Literate - Proficient in Windows applications (Word, Excel, etc)
Required: 2-3 years' experience in AML Monitoring
Preferred: AML case investigation experience
Required: Strong oral communication skills
Preferred: Experience in banking operations or compliance
Banking/Finance/Business background
Demonstrated ability to perform detailed analysis of raw data based on policy and work instructions
Minimum 1 year of quality assurance experience
Language: See "Location Languages and Volumes" worksheet for description of language needs per location
Strongly Preferred: A background in Forensic investigation for Quality Assurance purposes
Expected skills:
Leverages Functional and Business Knowledge
Builds Partnerships and Values Diversity
Communicates Effectively
Drives Results
Uses Sound Judgment
Innovates and Manages Change
Manages Risk and Control
Pursues Learning and Self Development
Analyses and Investigates Suspicious Activity
Makes Responsible Decisions
Builds and Applies Business, Regulatory and Country Knowledge
Delivers Client Solutions
Strives for best in class practices
Leads Innovation
Builds Client Relationship
Responsibilities
Review of transaction monitoring alerts closed by AML Ops Analyst to ensure that quality of review is within the required standards
Compile the review outcome and provide feedback on standardization of alert monitoring process across hub.
Reviewing transaction monitoring alerts versus quality standards
Preparing QA reviewer reports
Adherence to global standard policies and procedures. Use of globally standard tools.
Operating within agreed business SLAs and confidentiality standards
Building and applying knowledge of money laundering processes
Giving advices in difficult cases
Providing after-review best practices feedback to the Hub
Internal trainer