Description
Sr. Project Manager:Responsible for:
Plans, manages and delivers Global CRM projects according to the IT PMO Methodology. Defines / supports the leadership team together with business stakeholder on the definition from long-term CRM programs and the appropriate delivery. Ensures project meets business objectives and manages project scope, risks, resources, timeline and budget.
* Responsible for project management through the PM methodology phases; discovery, planning, execution, deployment, and close
* Responsible for the delivery of the end-to-end CRM solutions to the agreed criteria and scope within the functional and technical specifications and to the agreed timescales, quality and budget
* Responsible for budget estimation, approvals and/ or budget process, budget monitoring, and budget attainment
* Creates and maintains a project management plan to meet project objectives
* Creates and maintains a project risk assessment to ensure project risks are identified and mitigated
* Creates and executes the project communication plan Improves project team performance by building team cohesiveness, leading, mentoring, training, and motivating to ensure project efficiency, team development, and morale
* Participates in the PM Academy
* Communicates and sets expectations across divisions, functions, 3rd party vendors, consulting partners, project teams, and stakeholders depending on project need
* Tracks, communicates status, and drives collaboration with project team members to resolve conflicts, project issues, and deviations and drives them to resolution
* Promotes healthy vendor relationships setting expectations and frequent communication
* Conducts an assessment of vendor quality, expertise, and costs when selecting a vendor
* Seeks out ways to continually improve processes from lessons learned, bench marking, PM community discussions, etc. to meet or exceed organizational and customer needs
* Active participation in prioritization process, staff meetings, etc. as needed to provide solid IT advice to functional leadership. Role Qualifications
* PMP certification preferred
If you are interested in this position or know somebody who is, please forward me your resume and I will be in touch shortly.
Thanks!