Customer Service native French (937613)

Job type:
on-site
Start:
asap
Duration:
6 months
From:
InGoedeBanen
Place:
Amsterdam
Date:
08/15/2014
Country:
flag_no Netherlands
project ID:
759184

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This project is archived and not active any more.
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For an international organization based in Amsterdam we are currently looking for a native French customer service representative to support the French market. It is important to provide a high level of service to the customers. 

  • Process and follow up orders, back orders, returns, credits etc.
  • Handle telephone calls from French customers
  • Handle and solve queries
  • Create and update customer’s data with internal computer system (SAP)
  • Maintain contact with other departments such as sales force, warehouse,
  • shipping etc.
  • Direct reporting to the Customer service team leader