Description
Customer Experience Manager - Online Retail Company - London
I'm currently looking into a Customer Experience Manager with an online Retail client of ours based in C. London.
Rate: Up to £200/day
Duration: 6 months+
Qualifications:
- Experience in end to end customer surveying from sample generation through to analysis of results.
- Experience in managing change focused projects in a cross functional/Matrix environment.
- Prefer experience in customer experience or customer operations related role in a global organization
- Prefer demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels
- Strong customer orientation, with ability to decipher and understand customer needs
If interested in this position please reply to this email with your most recent CV.