Description
Customer Excellence Manager- LondonCustomer Excellence Manager required with Customer Service and Standards experience for one of the leading Global Investment banks based in London to come on board and assist them with a Customer Standards Programme.
This will initially be a 6 Month Contract. The role is offering up to £700pd for the right candidate and you will be based in Canary Wharf, London.
Key Responsibility
- Develop and Implement key capabilities
- Strategy
- Delivery of transformational customer service
To be considered for this role you must have the following:
ESSENTIAL EXPERIENCE
- An Experienced Programme Manager
- Customer Experience
- Customer Excellence
- Customer Services
- Customer Standards
- Dealing within Ambiguity
- Strong Team player
- Strong Stakeholder Management Skills
- Must have Banking background
MUST HAVE
- Customer Experience development background
- Strong Stakeholder management skills
- Banking Background
Rates £700pd
Location- London
This Customer Experience role is urgent and my client will be reviewing CV's this week to begin the interviewing process soon. If you fit the criteria above and would like to know more information please Hafizur on and email me a copy of your updated CV, and I will be in contact to discuss the role further.