IT Support Officer- Incidents (French)

Brussel  ‐ Onsite
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Keywords

Description

IT Support Officer- Incidents (French)

Tasks and Responsibilities

  • Solve incidents
  • Investigate and analyze the incident cause
  • Document the incident resolution progress
  • Escalation management
  • Resolution monitoring

Desired Skills and Knowledge

  • ITIL knowledge
  • Experience in 2nd and 3rd line application support
  • Understanding of IT infrastructure
  • Knowledge of Windows Servers and Web Servers
  • Knowledge of Unix and Linux environments
  • Network and Wintel knowledge
  • Good coordination and communication skills
  • Fluent French and English

Starting Date: ASAP

Duration: Long term contract

Location: Brussels

Start date
ASAP
Duration
Long term contract
From
Eurocity
Published at
21.08.2014
Project ID:
761917
Contract type
Freelance
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