Description
My client is looking for a social learning project manager for a 1 year contract role.
Responsibilities:
Run end to end continuous improvement and optimisation of processes projects
Manages and analyzes reporting for stakeholders.
Project manage design and implementation stages of selected programmes, to ensure social learning is effectively supported in programme design.
Develops and manages social learning strategies
Quickly build credible stakeholder relationships remotely (telephone, web conferencing, etc) to ensure they feel supported in the development, and optimization of social learning content, and their use of social learning platforms.
Project manage stakeholders - of differing levels of experience - to create and maintain engaging social learning content.
Advises, and where needed, involves themselves in, content creation/editing to meet best performance of social learning platform.
Proactively identifies and follows-up on analysis of content 'performance', and coaches stakeholders in testing/validating content approaches.
Background/Skills:
technical (computer/process/systems) support
customer service experience (preferably by phone/remote support)
training and/or writing training or other instructional content (can be combined with above)
2+ years of working with/in remote team(s)
1+ year working with internal/corporate systems/platform(s)
If you are interested in hearing more about this role please call Rachel and email