Description
ThemeFusion is looking for a hard-working, responsible WordPress developer to help on our support forum & development projectsThis is a remote position.
We’re a WordPress theme company and we’re looking to expand our team to help maintain the high standard of customer support and theme quality our customers have come to expect. Our primary product is a WordPress Theme called Avada, and it’s hugely popular on the ThemeForest marketplace. We have a very large user-base, and our users post daily questions on our support forum. The questions can range from installing WordPress and the theme; to understanding how to use the various theme options or sliders; to providing them with a simple php, html, css or javascript modification to achieve their objectives.
What You’ll Be Doing
Your primary job is to answer questions from our users in a professional, friendly and timely manner. You will be responsible for keeping our reply times as low as possible, while providing accurate answers and keeping our user base satisfied. Along with yourself, you will be working with the rest of our team to resolve our customer questions and issues. You MUST have great communication skills, reply in a professional manner, and be able to work quickly while giving accurate answers. Below are some of the most common items that are brought up on our forum:
Requirements and Qualifications
About Theme Fusion
We’re a creative web design team founded by Muhammad Haris and Luke Beck. We specialize in building Premium WordPress Themes and Site Templates and we have a lot of fun doing it. We’re loaded with talent, and best of all, we are incredibly passionate about our work. We combine beautiful, modern designs with clean, functional code to produce stunning websites.
How to apply?
1. A resume (if you don’t have it, skip to point # 2).
2. A cover letter explaining why we should hire you, along with your previous development experience with WordPress including links to your previous work, portfolio or personal site.
3. Your hourly rate in USD ($).