Description
Senior Project Manager, Medicare Sales and Marketing
Scope of the project:
This candidate will oversee and manage a complex group of cross-functional and/or cross-regional projects that support our Medicare Administration and it's Medicare Sales and Marketing function. Projects could include Sales & Marketing initiatives to help the Medicare Line of Business grow and retain membership in an efficient and compliant manner.
Description:
Leads the delivery of a highly complex project(s).
Maintains a tactical focus.
Sets clear objectives and defined deliverables.
Develops cost benefit analyses for the project, communicates to an executive committee, creates and reports project status utilizing a dashboard, allocates resources, defines project governance policies and manages the financial concerns.
Utilizes and effectively communicates technical components of an initiative to applicable parties.
Ability to lead a cross-functional team while motivating team members to their highest potential.
Interfaces effectively with all levels and across organizational lines, including the business units. Effectively utilizes external vendors and internal resources.
Lead large and/or complex work streams with significant program impact
Develops and maintains detailed implementation plans, manages issues and risks, and provides executive status briefings on implementation progress.
Creates a clear, logical and realistic plan of activities which streamlines the program process.
Manages projects/programs utilizing best-practice project/program management approaches to deliver against approved estimates for quality on-time and on-budget programs and projects
Constantly seek ways of improving existing quality assurance tools and processes
Develop and analyze program interdependencies in order to effectively structure and manage complex programs and understand potential impacts
Translate business client expectations into practical, implementable program objectives, which aim to provide integrated total solutions
Implement continuous quality control of process and deliverables
Effectively deploys and organizes resources, developing timetables and targets and checking progress against them.
Establishes and leads cross-functional workgroups.
Identifies and coordinates with other project managers and implements schedule deadlines in a matrixed environment with informal authority.
Conducts an operational readiness assessment prior to launch of a new program.
Develops and analyzes program interdependencies in order to effectively structure and manage complex programs and understand potential impacts.
Accountable for tracking and/or monitoring the results of actualization of benefits and program metrics.
May be responsible for ongoing vendor alliance management.
Requirements:
Requires excellent oral and written communication skills as well as business presentation skills.
Excellent analytical skills.
Demonstrated success at building team relationships and partnerships across organizational lines.
BA or BS required PMP or Project Management Professional Certification highly desirable
Minimum 5+ years of direct relevant experience.
Travel required 10-20% of the time
4-8 years of process improvement, management consulting, change management, or related business experience.
3+ years of program management experience
Advanced proficiency with Excel, Power-point, and MS Projects
Excellent written and oral communications skills
Independent thinker with proven leadership skills.
Relationship builder.
5 years of experience in healthcare administration, or 5+ years of experience working in an area/industry relevant to the current posting.
Successful prior experience with vendor alliance management.
Knowledge of Call Center operations and/or prior experience with Sales and Marketing programs.
Broad knowledge of the Healthcare industry.
Knowledge of Medicare, Medicaid, Dual Eligibility (Medicare/Medicaid), and/or the uninsured populations.
Independent thinker, relationship builder