Description
IT Analyst / eDiscovery - Temporary - Banking - ZurichAbout the Job
This is a fantastic opportunity to join our client, a leading niche Management Consultancy, as an IT Analyst - Operations & Support. The position is located on-site in Zurich in the eDiscovery department of a large Swiss banking client.
The successful candidate will have a strong background in IT operations/support (at least a year) and will be responsible as part of the team for extracting data directly from the internal client systems and collaborating with IT teams globally. Proactive feedback on process and technical improvements plays an important part in this role.
Opportunities:
The role offers unique career opportunities in the fast-growing European eDiscovery area. The international, English-speaking work environment of our client offers excellent development potential for progressive individuals that thrive in a fast paced environment.
Main duties include:
- Working on eDiscovery cases allocated by the eDiscovery Services Manager, specifically collecting Electronically Stored Information for those cases and tracking progress of such case requests, in collaboration with other eDTS team members and cross-divisional client IT teams
- Working effectively with the client's existing enterprise application, operating systems and network infrastructure to collect and manage ESI
- Adhering to and supporting the implementation of established best practice processes for handling ESI
- Creating required documentation and indices to report on the collection of ESI from various data sources
- Performing quality control according to defined processes, from data receipt to delivery
- Contributing to continuous process improvement by actively giving feedback
- Supporting eDiscovery Service Manager in managing change
Required Skills:
- Ideally a Bachelor's degree in IT or similar
- At least 1 year's experience in IT support/operations
- Good understanding of different operating systems.
- Experience with server based database systems.
- Ability to learn and apply technical know-how to resolve issues relating to extraction of data from enterprise systems and conversion of data types
- High level of customer-orientation and commitment to deliver highest quality service
- High degree of attention to detail while working effectively under pressure
- Must work productively and efficiently in a team environment
- Must possess a strong desire to learn new skills and to utilize new applications on an expedited basis
- Must consistently demonstrate excellent oral and written communication
- Must have fluency in written and spoken English
- Fluency in written and spoken German a plus