Channel Analyst - Retail Banking - Online Channel

Midlothian  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Keywords

Description

Role - Channel Analyst

Duration - 6 months

Location - Edinburgh

Purpose of the Programme

A key deliverable of the programme is a new Online Channel, which will provide customers with the ability to manage all transaction banking products through a single portal. 

Purpose of the Role

The role of the Channel Analyst is to work on strategic developments to ensure that BAU channel management activities continue.  

Core activities include

  • Ad hoc updates to customer and colleague collaterals to meet regulatory and mandatory requirements
  • Delivery of BAU project activities
  • Support for channel/product management activities including complaint analysis and responses, performance/KPI measurement and tracking.
  • Channel campaigns and communications development
  • Incident support

Core Skills

  • Business Analysis  and Project Management
  • Good relationship building with a wide range of business and technical stakeholder groups
  • Marketing processes
  • Effective communicator, both written and verbal
  • Ability to work autonomously and as part of a team
  • Good delivery record
  • Online experience
  • Financial services Experience
  • Experience of working in online banking service support and development
Start date
ASAP
Duration
6 months
From
Campion Willcocks Limited
Published at
17.09.2014
Project ID:
776120
Contract type
Freelance
To apply to this project you must log in.
Register