Senior IT Consultant - Telecoms/Infrastructure/Cloud

CN  ‐ Onsite
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Keywords

Description

The objective of the IT Consultant role includes, but is not limited to:-

  • Improving Service Sales solution success rates and competence through IT Consulting professional services, supporting Service Sales and Marketing projects, Knowledge Sharing and Best Practice transfer through leadership, coaching, mentoring or formal training activities.    
  • Develop and articulate the IT Solution portfolio and value propositions reflecting market and customer requirements within the fixed, mobile and converged ICT markets.
  • Identify add on sales opportunities during assignments and/or with existing customers and communicate to appropriate business development areas.

Deliverables

  • Build, manage and own the customer relationship, capture customer requirements and analyze customer pain points to identify and agree solution deliverables for engagement.
  • Ensure customer interests are represented and addressed during IT Consulting engagements.
  • Support major marketing events and activities as a subject matter expert.
  • Remain current with market trends and developments to identify opportunities and produce quarterly market and Business Intelligence reports.
  • Benchmark IT service Solutions to improve market place performance and inform regional strategy in order to meet or exceed competitor offers.
  • Working closely with HQ and Regional sales teams, promote IT Consulting within all Service offers providing marketing support and coaching as required.
  • Provide marketing and sales support to existing and prospective customers globally.
  • Produce regular summary reports to Regional and HQ staff of best practice, reference cases, gap analysis, opportunities and key learning from engagements.

Individual requirements

  • Extensive expertise in IT Architectures, Managed Operations, IT Transformation and Business Models gained in delivery and senior managerial roles in one or more of the following competence areas
    • IT Transformation & Services
      • Common Architecture & Integration Standards
      • Service Oriented and Standardized Applications
      • Enterprise Applications and Architectures
      • IT Infrastructure Solutions & Cloud Computing
      • Cloud and Virtualization strategies for storage, network, and server
      • Experience in developing new IT business models with a focus on revenue generation and cost optimization
      • Experience in SDN and NFV platform architectures and design
      • Managed Services and Outsourcing
    • People and Processes
      • Business Plan and Business Case Development
      • Project and Program management
      • Service and Revenue Assurance  
      • ITIL and Business Process Framework
      • Organizational restructuring and maturity development
      • Knowledge Management
      • Strategy and Design Consulting
      • Standards and Quality systems compliance and audit
      • Business Continuity Planning
      • Due diligence audit and reporting
      • Network Security and Risk management
      • Governance management
    • Technology Experience
      • Mobile and/or Fixed Telecoms
      • IT and IS operations, Infrastructure and Applications
      • Cloud, SDN/NFV and other leading edge technologies
    • Commercial experience in Sales, business development, marketing, sales support or contract management roles
    • Business modelling, Strategy and Roadmap development and implementation
  • Consulting experience gained within a telecoms operator or vendor or an industry recognized consultancy practice.
  • Highly adaptable, goal orientated self reliant and personable, able to work under pressure in global multi-cultural, often unstructured work environments.
  • Excellent written and verbal communications skills in English with a natural ability to communicate complex concepts concisely with clarity and credibility. Chinese language proficiency is desirable but not essential.  
  • Personal integrity and professionalism.
  • Able to travel extensively at short notice for extended periods, globally as required.
Start date
n.a
From
Connect 44 UK
Published at
18.09.2014
Project ID:
777048
Contract type
Freelance
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