Description
Excellent Role open for a VAS Engineer to support the 1st line Support Engineer to maintain the VAS system, include Hardware and software for a Market leading Telecommunications company in Madrid, Spain.
Job Title: VAS Engineer
Salary: Competitive
Location: Madrid, Spain
Duration: 3 months initially
Spanish and English Speakers required
Role Purpose
The VAS Engineer is a key member of the services organization team will report to the Operation Manager. He/she will be responsible for the daily business operation & application maintenance.
Responsibilities:
- To support 1st line Support Engineer to maintain the VAS system, include Hardware and software
- Perform daily system health checks to ensure system is fault free and performing without any performance problems
- Assist alarm corrective activities to ensure performance related alarms are captured by the 1st line support team
- Analyze daily reports which include traffic report, busy hour report, and etc
- Get involved in software & hardware upgrade
- Coordinate planned events with other section of engineering and planning
- Perform operation, maintenance & development activities that provide improved performance
- Monitor the performance of the VAS platform system and provide proposals for upgrades or extension
- Submit weekly reports for tasks carried out
- To be able to provide 24*7 on call supports for the VAS system under his responsibility and ensure system operates without any faults and according to the committed KPI