Cisco UC/CC Engineer

Sydney  ‐ Onsite
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Keywords

Description

Cisco UC/CC Engineer

IMMEDIATE START

National IT Systems Integrator are seeking a Cisco Unified Comms/Contact Centre Engineer, required to provide senior level support to their growing practice. You will be involved in detailed design and possibly build depending on schedules.This is an initial contract opportunity with the possibility to extend long term or convert to a permanent position - depending on suitability.

In this role you will: 

Design and possibly build scalable Cisco UC/CC solutions

Possibly, when needed:

Maintain and support a Cisco UC or UCCE system with multiple endpoints in numerous sites across Australia. 

Maintain and support high availability call routing at various sites, from branches to Call Centres 

Ensure systems availability, integrity and security 

Provide business continuity and improvement 

Provide Senior 'Level 2/3' operational support

You have: 

IT/business qualifications, together with relevant industry experience (CCVP/CCIE, etc)

Well-developed interpersonal and communication skills 

Ability in to work in a team environment and autonomously 

Knowledge of a broad range of Cisco voice products, analysis, troubleshooting, call flows, Scripting and alarms

Extensive experience in voice infrastructure monitoring, capacity planning and service impact

Detailed knowledge and experience in Cisco UC & Gateway

Detailed knowledge and experience in Call Manager, UCCE, CVP 

Detailed knowledge and experience in Cisco Call Centre Reporting 

You work well under pressure and can quickly analyse situations, recommend operational improvements and implement solutions to UC related issues and problems.

If this role appeals and you feel you have the required skills and experience please send your CV with a cover letter giving details of your current circumstances. Please state how your skills & experience match the requirements of this position, your salary expectations and your availability.

Due to current response rates, ONLY SHORT LISTED CANDIDATES WILL BE CONTACTED.

Thank you. 

Start date
ASAP
Duration
3months +
(extension possible)
From
Itechniche Sydney Pty Ltd
Published at
20.09.2014
Project ID:
778348
Contract type
Freelance
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