Service Desk Manager

Dublin  ‐ Onsite
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Keywords

Description

Service desk manager required for 6 month contract in Dublin city centre. 

You will managing a new operation with up to 12 agents. 

Skills & Experience:

- 3 years experience as a service desk manager

- Managing at least 10 agents

- SLA and KPI management

- Technical skills

- Performance review

- Data Analysis

Start date
n.a
From
CPL Solutions
Published at
23.09.2014
Project ID:
779329
Contract type
Freelance
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