Description
SAP CRM Functional Consultant Melbourne
10 months contract
Start Date ASAP
Our key client is looking for an experienced SAP CRM Functional consultant with 5 or more years of experience. The client is looking to migrate their old call centre application to SAP CRM.
The ideal candidate should have:
. Good working knowledge of call centre applications and tools.
. Application Integration and Database migration experience from a call centre application to SAP CRM.
. Configuration experience with Service Tickets, Service Requests, Call queue management.
. Experience with Web services and SAP CRM Web UI.
. Experience testing and troubleshooting in SAP CRM.
. Exposure to Rapid Applications Development.
. Consulting experience, business acumen and the skills to adapt quickly to changing business requirements.
. Should have excellent customer facing skills, Business and consulting skills.
. SAP Certification is added advantage.
. Excellent verbal, written and presentation communication skills.
Please forward your CV
Note: YOU MUST have an Australian citizenship or PR to apply for this position.