Description
Our client in Wilmington, DE has 2 immediate openings for Incident Managers. This is a 6 month contract with a growing organization with potential to extend long term.
Position Description:
This position is part of a team of 5 Incident Managers, covering 5am to 9pm, with on call rotation every 5th week for overnight or weekend incidents. The position will maintain the ownership of all incidents through to the problem phase, coordinating major incidents in conjunction with IT Service Partners to ensure a fast and efficient recovery of service.
Required Skills:
Incident Management experience in a large, corporate environment
Understanding of IT Infrastructure services
Knowledge of a Microsoft environment (Servers, databases, storage, networks)
Excellent written and verbal communication skills
Bonus Skills:
ITIL Foundation V2 or V3
Beacon Hill Staffing Group is an EEO Employer.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries on a contract, direct (permanent), contract-to-direct and project basis. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
We look forward to working with you.