Description
CC Infrastructure Expert - Istanbul/Turkey
Manning Global, is urgently looking for a CC Infrastructure Expert for our client, a prestigious international Telecommunications company, to be based in Istanbul on a Contract basis.
Applicants must be eligible to work in: Europe
Number of positions: 1
Start Date: November
Main Responsibilities
Resolve Chronic Problems of the Network with an End to End approach
Resolve Technical Problems escalated from L2 Operations
Work with Internal Customers to meet their requirements, make recommendations for solutions,help
project integration, and pioneer about new technologies.
Perform technical audits to find out network defects/problems in a proactive way
Generate bestpractices and a solution knowledge base,Transfer Information and Competence through
presentation meetings and technical trainings
Taking/Suggesting actions to improve KPIs and Process
Work closely with all internal customers, play a supportive role to add a value
Vendor Contact and Evaluation for escalated technical problems
Proactively assesses potential items of risks and opportunities
Technical Skills
Advanced knowledge on IP Networks
Expertise and Experience at VoIP Networks troubleshooting
Advanced Avaya ACD, IVR, PDS and CTI knowledge
Advanced SIP knowledge, able to monitor SIP messages and use this information for troubleshooting
Advanced PL/SQL and Unix Scripting knowledge
Basic DB knowledge (Oracle and SQL)
If you are interested, please submit your CV in English and MS Word format to;
Arijeta with the reference JSAP/CCinfr-5152 or call me for more information.
ALTERNATIVELY, if you know of anyone who might be interested in this position, please do
not hesitate to forward him/her this email and our details.
All applications received are treated with the strictest of confidence.