Description
On behalf of our high profile telecoms client, I am looking for a Network Engineer.
Minimum Educational Qualification - A Bachelor's degree (or equivalent) in Engineering
Certification(s) - Cisco Certified Network Associate (CCNA)/CCNA - Voice/CCNP - Voice
Typical Experience - Typically 2-5 years of overall and 1-3 years of relevant experience
Job Location - Krakow, Poland
Job Profile - Voice based support for Cisco customers and partners involving various Voice applications
Able to assist customers with issues ranging from simple queries to network down scenarios
Required Skills - Excellent Verbal and Written Communication skills
- Excellent Probing and Troubleshooting skills
- Willing to work in Shifts (no night shifts)
- Expertise with Cisco Unified Communications Manager Install/Upgrade
- Understanding of Cisco Unified Communications Manager Deployment Models
- Expertise with Cisco Unified Communications Manager Media Resources
- Expertise with Endpoint Registration and Feature support with Cisco Unified Communications Manager
- Understanding of Cisco Unified Communications Manager Dial Plan
- Expertise with SIP/H323/MGCP call flows
- Understanding of Cisco Unified SRST
- Understanding of dial-peers/translation rules/gateway debugs
- Understanding of Cisco Unity Express Integration with CUCM as well as CUCME
- Understanding of Cisco Unity Connection SCCP and SIP Integration
- Expertise with Cisco Unity Connection Call Handler Configuration and Troubleshooting
- Expertise with Unified Contact Center Express Install and Upgrade
- Unified Contact Center Express IPIVR/ACD
- Expertise with Cisco Agent Desktop/Cisco Supervisor Desktop/Finesse
- Understanding of Cisco Unified Attendant Console - Enterprise/Advanced/Standard/Premium
- Basic Understanding of Cisco Switches and Routers
- Usage of tools like Wireshark/Putty/Real Time Monitoring Tool
To arrange a telephone interview, please email CV
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.