Description
The Messaging Specialist I seek will be responsible for ensuring/maintaining the technical integrity of the messaging environment and liaise with dependent areas for changes impacting the Messaging environment. You will review and maintain messaging and collaborated objects standards to ensure currency and offer creativity and judgment applied to professional, technical or operational problems.
You will be r esponsible for personal development to meet business requirements and assume additional responsibilities as assigned.
Accountabilities;
- Responsible for the successful delivery of problem management activities involving root cause analysis and any activities resulting from the outcome of those investigations including remediation.
- Responsible for incident, request and change management to be completed in a timely manner, accurately and according to service level agreements.
- Responsible for the identification of security exposures, risks and mitigation. Also, responsible for the completion of Security compliance activities in an accurate and timely manner.
- Responsible for the creation, modification and review of technical process documents to be able to deliver at a high level the engaged services to support the account(s).
You will be expected to provide after-hours and on call support and be involved in shift work as required.
Technical Skills required;
- MS Exchange
- Lync 2010
- BlackBerry
- Sharepoint
- Forefront Identity Manager
- Enterprise Vault
To apply click on the link below and follow the prompts. For a confidentail discussion call and quote 5349/M6