Customer Operation Specialist for project of 1 Year in Brussels

Brussel  ‐ Onsite
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Keywords

Description

8948 - Senior Customer Specialist - 12 months start ASAP

As Customer Specialist you will integrate the Customer Operation Team. You will act as single point of contact for customers and you will ensure the customers receive a first class support. You will be in charge of the project management of specific client related requests or identified needs.

Languages: English + at least one of following languages: German, French, Italian

Client is located in Brussels. They are looking for a Customer Specialist with strong experience with clients in Banking/Financial sector. International Team. More information available on team, company and context on request at ClearSource.

8948- Senior Customer Specialist - 12 months

As Customer Specialist you will integrate the Customer Operation Team. You will act as single point of contact for customers and you will ensure the customers receive a first class support. You will be in charge of the project management of specific client related requests or identified needs.

Start: ASAP

Duration: 12 months

Location: Brussels

Languages: English + at least one of following languages: German, French, Italian

Description:

As Senior Customer Specialist you are able to:

  • Apply various learning experiences to proactively anticipate problems and create effective solutions
  • Enjoy finding creative solutions
  • Demonstrate strong technical competences
  • Identify opportunities of automation
  • Teach and provide coaching to others
  • A Subject matter expert in at least one core discipline
  • Negotiate, resolve and present to customers (internal and external)

Your Skills as Senior Customer Specialist are:

  • Problem resolution, analytical and project management skills are Required
  • Participation in customer visits for trainings and operational support
  • Computer skills in Mainframe and Microsoft Office
  • Negotiation and conflict resolution skills

Experience in Bank and/or Finance sector is Required ! To be retained as potential Senior Customer Specialist you need 4 to 7 years of relevant experience.

For more information on company, team and role please contact me by mail with you most updates CV.

Please send me your CV immediately at, I'll provide you with a necessary information to maximize the opportunity. We are based in Brussels!

As Senior Customer Specialist you are able to:

  • Apply various learning experiences to proactively anticipate problems and create effective solutions
  • Enjoy finding creative solutions
  • Demonstrate strong technical competences
  • Identify opportunities of automation
  • Teach and provide coaching to others
  • A Subject matter expert in at least one core discipline
  • Negotiate, resolve and present to customers (internal and external)

Your Skills as Senior Customer Specialist are:

  • Problem resolution, analytical and project management skills are Required
  • Participation in customer visits for trainings and operational support
  • Computer skills in Mainframe and Microsoft Office
  • Negotiation and conflict resolution skills

Experience in Bank and/or Finance sector is Required! To be retained as potential Senior Customer Specialist you need 4 to 7 years of relevant experience.

Challenging work environment. you will be the Face of the company for their clients. Very known client. Excellent reference to work for. Integration in international Team with need for autonomy on projects you will be managing as Senior Customer Specialist. Contract of 12 months as freelance or as permanent employee.

Start date
ASAP
Duration
12 months
From
Clearsource
Published at
08.10.2014
Project ID:
787319
Contract type
Freelance
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