Description
The System Engineer is responsible for the collection of requirements and design of performance management solutions to monitor and maintain the network. These solutions will be utilized to provide proactive management and reporting for the network. The system engineer will work with other departments, vendors, and partners to design network management solutions as required.Responsibilities of this position include the following:
- Work with network element vendors to gather requirements from internal groups within the engineering and operations organizations.
- Create performance management designs based on the analysis of fault management requirements.
- Work with the development and operations teams to ensure the integrity of performance management designs and implementation of performance management system features.
- Create technical documents.
- Proactively work to identify and resolve issues related to performance management.
- Provide subject matter expertise (SME) understanding and act as a point of contact for performance management to internal and external organizations.
Minimum Required Skills/Competencies:
- Excellent interpersonal skills.
- Extensive knowledge of wireless technology performance applications; various platforms, including 2G/3G Ericsson, 2G/3G Nokia, 2G Nortel, Tellabs, Comverse, and ATM technology.
- Strong understanding of UMTS technology and network topology migration.
- Detailed understanding of transport architecture, equipment and hierarchy.
- In depth knowledge of SS7 signalling networks and protocols.
- In-depth understanding of practical Data Translations and routing schemes.
- In-depth understanding of EOS or Clear Codes.
- Strong skills in Microsoft applications, such as Word, Excel, PowerPoint, Project, etc.
- Working knowledge of Perl or unix Shell Scripting and database programming skills (SQL) to support data manipulation and post processing
- Strong communications skills.
- Capable of providing training to develop skills of Market Operations Techs
- Ability to define processes and document processes
- Ability to develop standards across diverse groups
- Ability to provide direction to peers and propose performance expectations in project-related roles.
- Ability to lead and facilitate meetings.
- Ability to manage multiple projects.
- Vigilant in the execution of efforts and initiatives the team is engaged in
- Expert user of all tools that support performance metrics gathering, data analysis, problem isolation and resolution
- Experience working in a UNIX environment
- Experience working with Databases, Oracle and Windows SQL server
- Experience with 3rd party performance management applications
- Knowledge of modelling data within Oracle databases
- Extensive knowledge of BSS/NSS vendor specific counters for 2G/3G technologies (Ericsson, Nokia, Nortel, IP Access)
- Knowledge of designing Front End applications and data presentation within telecommunications performance management.
- Experience gathering requirements and writing specifications for Front End and Back End reporting
- Bachelors Degree in Engineering
- 2-4 years Network Engineering
- 6+ years relevant telecommunications experience
Preferred skills:
- Previous experience with performance management applications a plus, NetAct, T-PIM, AIRCOM, NETRAC, Metrica.
- Previous experience with development a plus, Shell Scripting, Oracle PL/SQL, writing SQL queries.