Description
Software / End User Experience Business AnalystOur client in the bank industry is looking to onboard a Software / End User Experience Business Analyst. The ongoing user experience and functionality solution design and enhancement of the banks internal support portal, which is a high traffic and multilingual drupal 7.x site, accessed by over 50,000 staff Worldwide per month, 24/7.
Responsibilities:
Support the existing Business Analyst team with the ongoing requirement definition, refinement, analysis and solution design of the internal support portal. Specifically:
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Requirement definitions, design specifications, business case, project plan and milestone proposal, effort estimations -
Determine functional and UI requirements by understanding end user needs -
Analyzing requirements, inclusive of cost/benefits, dependencies and impact -
Constructing workflows and diagrams -
Understanding system capabilities and assessing feasibility -
Writing design specifications and modifications -
Syndication with user population, operations, suppliers and internal management. -
Establishing logical and achievable phases of work in an agile fashion and recommending project milestones -
Engage in agile work sprints together with development -
Define test cases and use cases -
Conduct internal testing -
Participate in post implementation reviews -
Contribute to team efforts as needed
Requirements:
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Minimum of 3 years Enterprise-Level business analysis experience working on end user focused support delivery platforms and EUX design principles. -
Experience of working in an agile environment -
Demonstrative ability to write clear, concise and complete design specifications -
Ability to both analyze systems and think creatively to come up with innovative solutions. -
Equally effective working conscientiously on his/her own as well as when collaborating with others or the team as a whole -
Ability to work with and create wire frame designs -
Articulate in process workflows -
Excellent time management skills -
Familiarity with Drupal and Jqeury a plus -
Strong communication skills -
English fluent - German would be beneficial
Interested?
If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document, references and a daytime contact telephone number.
Please note that applicants must be eligible to qualify for a work permit in the specified location.