ServiceNow Consultant

Spain  ‐ Onsite
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Keywords

Description

Proteus Europe are currently looking for an experienced ServiceNow Consultant for one of our clients based in Spain.

Mandatory Technical / Functional Skills:

5-7 years experienced in administration/implementation/configuration of ITSM solution on ServiceNow/ BMC Remedy platform in medium to large organization

Roles and responsibility:

o Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations, Converting Business Requirements into Technical Solutions

o Lead at least a couple of Implementation projects in ITSM area, 1 complete Implementation lifecycle for ServiceNow

o ServiceNow custom application design and development experience

o Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.

o Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.

o Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues

o Consults with business analyst/Process Leaders to develop appropriate technical solutions in Service Now

o Follows up on outstanding development needs and provides timely status reports to the project manager

o Advises on options, risk and impacts on business/ITIL processes

o Communicates technical problems and solutions to both technical and non-technical audiences

Desirable Technical / Functional Skills:

ServiceNow / BMC Remedy Development Experience

If you wish to apply for this role, please do not hesitate to contact me.
Start date
11/2014
Duration
6 months
From
Proteus Europe
Published at
23.10.2014
Project ID:
795570
Contract type
Freelance
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