Description
Presentation Specialist - Banking
We are seeking a Presentation Specialist to join a global banking organisation where you will be supporting the Team Lead on managing FD responsibilities while delivering high quality output of banker requests. This is a night shift role working either 9pm - 5am or 10pm - 6am.
Roles & responsibilities:
Act as primary backup for TL and assist in shift operations whenever required including:
- Effective, in-depth intake of new jobs
- Ensure all associated files are available and legible
- Ensure all copyright requirements are met
- Ensure full and complete understanding of the requirement and be able to articulate this clearly to operators
- Partner with banker on which solution is best
- Negotiate/agree deadlines with bankers based on global availability of resources
- Liaise with global team to secure most efficient solutions
- Help manage allocation of work to next appropriate operator available globally, utilizing appropriate tools (forward scheduling, IM) to ensure deadlines are met and instructions are being accurately followed
Technical qualifications:
- Expert in MS Office and certification in typing is essential
Knowledge and skill sets:
- Advanced knowledge of workflow tools and methodologies
- Excellent estimating ability
- Excellent oral and written communication skills
- Strong customer focus skills
- Decisive and assertive
- Ability to negotiate
- Ability to engage in difficult conversations effectively
- Problem solving/analytical ability
- Adaptability/flexibility
- Ownership and initiative
- Ability to multi-task
- Advanced knowledge of MS Office Suite. Working knowledge of advanced applications used in Presentation environment.
- Advanced software or technology skillsets would be an asset
- Excellent presentation and layout skills
- Accuracy, attention to detail and ability to proof own work
- Ideally experience with some Adobe Photoshop, Illustrator and Indesign