Description
CRM/Data Analyst/SQL/Access/Excel/VBA/SASOur client, a retail bank, are currently looking for a CRM Analyst to work in their Cardiff office, on a long-term contract basis.
Role:
Support the development of CRM initiatives through the delivery of detailed customer insight analysis. Previous experience of data analytics focused on customer behaviours and product holdings is essential.
Key Abilities:
* Experience of data analytics within a customer focused department such as CVM/CRM/Credit Risk etc
* SQL - to a high level
* Excel - in depth advanced knowledge including functions, macros, pivot tables and VBA
* Access to a good level - some VBA
* Good working knowledge of Microsoft Office applications (PowerPoint / Word/Excel essential)
* SAS and/or modelling tools previous experience desirable but not essential
* Experience of a variety of statistical analysis techniques e.g. propensity model development
* Excellent understanding of concepts of relational databases
* Experience of financial / banking / motor market arena
If you are interested and meet the above requirements please send me your latest C.V and I'll call you to discuss in further detail